Privacy policy

Last updated: June 04, 2026

Velo Nest LLC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Velo Nest LLC is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information:

  • Contact details including your name, billing address, shipping address, phone number, and email address.
  • Financial information including payment card details, billing information, and transaction information.
  • Account information including usernames, passwords, and preferences.
  • Transaction information including products viewed, purchased, returned, exchanged, or canceled.
  • Communications with us including customer service inquiries.
  • Device information including IP address, browser type, and device identifiers.
  • Usage information regarding your interactions with the Services.

Personal Information Sources

We may collect personal information:

  • Directly from you.
  • Automatically through cookies and similar technologies.
  • From service providers acting on our behalf.
  • From partners and third parties.

How We Use Your Personal Information

We may use your personal information to:

  • Provide and improve the Services.
  • Process payments and fulfill orders.
  • Provide customer support.
  • Communicate with you.
  • Prevent fraud and maintain security.
  • Comply with legal obligations.
  • Send marketing and promotional communications.

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and service providers.
  • To payment processors and shipping providers.
  • To marketing and advertising partners.
  • To comply with legal obligations.
  • During business transfers or corporate transactions.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information in order to provide and improve the Services.

For more information about Shopify’s privacy practices, please visit the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of third parties.

Children’s Privacy

The Services are not intended for individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children.

Security and Retention of Information

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary for legal, operational, and business purposes.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to Access
  • Right to Delete
  • Right to Correct
  • Right to Data Portability
  • Right to Opt Out of Targeted Advertising

You may exercise these rights by contacting us using the information below.

Complaints

If you have complaints regarding how we process your personal information, please contact us.

International Transfers

Your personal information may be transferred to and processed outside your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Velo Nest LLC
1001 S MAIN STREET STE 500
Kalispell, MT 59901-1498
United States

Email: VeloNestLLC@proton.me

Phone: 425-541-4157